Shipping Policy

Shipping Policy for 800W AI Smart Camera Glasses with Translation, Recording & Calls

Last Updated: [Date]

Thank you for shopping with us. We are committed to delivering your 800W AI Smart Camera Glasses with Translation, Recording & Calls safely and efficiently.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a confirmation message with tracking details (where available).

Shipping Time

Estimated delivery time for orders shipped to the USA and Europe:

  • USA: 6–10 business days

  • Europe: 6–10 business days

Please note that delivery times are estimates and may vary depending on customs clearance, courier operations, and local delivery conditions.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

  • Promotional offers may include free shipping on selected orders or destinations.

Order Tracking

After your order is shipped, tracking information will be provided via email, SMS, or WhatsApp (where applicable). Customers can use the tracking number to monitor their shipment status.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service interruptions

  • Customs clearance procedures

  • High order volumes

  • Incorrect shipping information provided by the customer

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact our customer support team within 48 hours of receiving the order. We will review the issue and provide assistance as quickly as possible.

International Shipping

We currently ship to the USA and Europe. Delivery times may vary depending on the destination country. Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer unless otherwise stated.